Contact us

Welcome to! We appreciate your interest in our platform and would be happy to assist you. Below, you’ll find comprehensive contact information to get in touch with us. We value your feedback, inquiries, and suggestions and always strive to provide excellent customer service.


Our headquarters are located at Lyngby Torv 1 in Copenhagen, Denmark, and we also have an office in Skopje, North Macedonia. We are proud to operate from this vibrant city with its spirit of innovation and thriving business environment.


For general inquiries or support-related issues, please feel free to reach out to us at Our dedicated support team endeavors to respond to your emails promptly. We understand the importance of timely assistance and aim to provide a solution within 24 hours on weekdays.

Live Chat:

At, we have implemented a live chat feature on our website, offering you immediate assistance during our business hours. Our knowledgeable and friendly support staff is available to answer your questions, guide you through our platform’s features, and address any concerns you may have.

Business Hours:

We are here to assist you during the following business hours:

Monday to Friday: 9:00 AM to 3:00 PM (GMT+2)

Please note that our business hours may vary depending on local holidays and observances. During such periods, it may take a bit longer for us to respond to your inquiries, but we assure you that we will attend to your concerns as soon as possible.

Stay Connected:

To stay updated on the latest news, promotions, and updates from, we invite you to follow us on our social media channels. You can find us on Facebook, Twitter, and Instagram. We regularly share exciting content, exclusive offers, and valuable information for our community.

Customer Satisfaction:

At, your satisfaction is our top priority. We continuously work to enhance our services and ensure that your experience with us is exceptional. Your feedback and suggestions are highly valuable to us as they help us evolve and meet your expectations. If you have any ideas or suggestions, please share them with us via email or through our live chat.

Thank you for choosing as your trusted platform. We look forward to serving you and providing the support you need.

Warm regards,

The Ekstrapoint Team