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Terms and Conditions

Terms and Conditions

Membership Conditions

THESE MEMBERSHIP TERMS AND CONDITIONS ARE APPLICABLE TO EKSTRAPOINT’S EP PROGRAM.
MEMBERS OF THE EP PROGRAM CAN EARN POINTS ON PURCHASES AND ACTIVITIES OFFERED BY
EKSTRAPOINT AND EKSTRAPOINT’S BUSINESS PARTNERS THAT ENTITLE THE MEMBERS TO RECEIVE
CERTAIN REWARDS AND BENEFITS. VALID FROM MARCH 1, 2018.

 

1. MEMBERSHIP

1.1 Membership in the EP(Ekstrapoint.com) program is open to all natural persons. Only one EP
membership account is permitted per person. Persons must be over the age of 18 years to join the EP
program. The EP membership and the rights pertaining thereto are personal and for the sole benefit of the
member unless otherwise stated by EKSTRAPOINT.

1.2 EKSTRAPOINT is to be notified in writing of changes and/or additions to the member’s personal details
that are impossible to change/add online. Upon change of name or registering of date of birth,
documentation must be attached confirming the information, e.g., a copy of a valid passport. The documentation submitted will be destroyed as soon as the

new information has been verified.

1.3 Ordinary booking rules apply to all members regardless of membership level. Service benefits
associated with the membership level apply only to the member personally unless otherwise stated by
EKSTRAPOINT.

1.4 EKSTRAPOINT reserves the right to terminate the membership in cases which EKSTRAPOINT deems
constitute misuse. This means that previously earned but unused points and issued EP vouchers become
null and void. Misuse may consist of unsuitable or disrespectful behavior towards EKSTRAPOINT or
EKSTRAPOINT’s business partners, their employees, or any other membership terms and conditions, illegal
conduct, or actions that are generally regarded as immoral or unethical.

1.5 Enrolling in the EP program (online or otherwise) confirms that the member accepts the EP membership
terms and conditions. Use of membership constitutes acceptance of the then-current membership terms
and conditions.

1.6 The personal login details are the personal responsibility of the member. Personal statements regarding
the account is available only to those who submit the correct personal login details.

1.7 EKSTRAPOINT accepts customers from all countries, but bonus money available in the shop depends on
the business partners limitations on countries. On June 1 st, 2023, this excludes the following countries from the use
of points. Afghanistan, Albania, Bahamas, Bahrain, Barbados, Belgium, Belarus, Botswana, Burkina Faso,
Cambodia, Cayman Islands, Colombia, Czech Republic, Democratic Republic of Congo, Dutch West Indies,
Estonia, France, Ghana, Gibraltar, Greece, Haiti, Italy, Israel, Iran, Jamaica, Japan, Jordan, Kuwait, Lebanon,
Lithuania, Mali, Mauritius, Morocco, Mozambique, Myanmar, Netherlands (Except for Winners Magic),
Nigeria, North Korea, Pakistan, Panama, Philippines, Poland, Qatar, Romania, Russian Federation, Saudi
Arabia, Senegal, Spain, South Sudan, Switzerland, Slovenia, Syria, Sweden, South Korea, Tanzania, Turkey,
Uganda, United Arab Emirates, Ukraine, United States, Yemen, Venezuela, Zimbabwe

 

2. EARNING POINTS

2.1 Points can be earned on activities with EKSTRAPOINT and EKSTRAPOINT’s business partners as agreed
by EKSTRAPOINT and EKSTRAPOINT’s business partners. Points are registered only if earned directly on the
EKSTRAPOINT websites (www.ekstrapoint.com, www.ekstrapoint.com/dk, www.ekstrapoint.com/no,
www.ekstrapoint.com/se) or if the EKSTRAPOINT member account has been connected to a
EKSTRAPOINT’s business partner website. EKSTRAPOINT’s business partners include other companies that
EKSTRAPOINT occasionally cooperates with and includes casino and bingo companies and other
companies that provide discounts and benefits to EP members, including but not limited to the
possibility to earn and/or use points on the company’s products and services. EKSTRAPOINT’s current
business partners are specified on the EP website.

2.2 EKSTRAPOINT reserves the right to determine whether a member earns points for prices and activities
offered by EKSTRAPOINT or EKSTRAPOINT’s business partners. Irrespective of when the activity was
completed, the number of points earned depends on the earning scheme applicable on the date of the
activity. The points earned vary depending on EKSTRAPOINT’s business partner and offer.

2.3 Only the member personally can earn points regardless of who paid for the deposit or activity.

2.4 Deposits and activities cannot be retroactively registered unless otherwise stated. EKSTRAPOINT may
at any time, withdraw points for any activity wrongly registered on the member’s EP account.

2.5 Points and benefits are personal and cannot be sold, transferred, combined,

inherited, refunded in cash, or used for purposes other than within the EP program unless otherwise stated
by EKSTRAPOINT. In case of misuse, points, benefits, and documents can be confiscated. Points cannot be
exchanged for cash.

2.6 Members can use their points and take advantage of offers/benefits when they have sufficient
valid points in their EP account. No other qualification is needed. Points are valid for an additional four
years, after which they are earned. After this deadline, EKSTRAPOINT has the right to decide whether the
points should be null and void.

2.7 The member cannot combine offers unless stated specifically in the individual offer.

2.8 The member does not earn points for deposits on EKSTRAPOINT business partner sites, where the
deposits have been refunded to the member via chargeback or otherwise.

2.9 If a member does not earn any points for 24 months, EKSTRAPOINT has the right to terminate the
membership provided the member has no valid, usable points in his/her EP account.

2.10 Participating in competitions/tournaments

2.10.1 Any member can participate in tournaments. There is no limit to the number of tournaments a
member can participate in

2.10.2 On tournaments, a member can win Ekstrapoints to spend in the bonus shop or real money.

2.10.3 The member is responsible for checking the bonus package and bonus money availability in the
member’s country. EKSTRAPOINT is not liable for adding money to any account outside EKSTRAPOINTs
business partners’ regional range as stated in terms 1.7

2.10.4 All cash prizes from tournament can only be added to an account with one of EKSTRAPOINT’s Business
partners. All cash prizes added to a gaming account do not require a deposit but come with a wager
requirement of 35X. Detailed bonus wager terms and limitations can be found on every business partner
Website under “Terms”

2.11 Currently, members from Germany are not eligible to claim bonus money earned from playing at
EKSTRAPOINT.

 

3. USING POINTS

3.1 Unless otherwise stated by EKSTRAPOINT, points, and benefits can be used only by the member
personally or his/her closest family.

3.2 Members must ensure that personal login details are not used illegally. EKSTRAPOINT is not liable for
any consequences of the illegal use of personal login details. Members are liable for using the points and
benefits, whether the member or another person uses them. Misuse is defined in Section 1.4.

3.3 Points cannot be combined with cash, discount offers, coupons, or other special offers unless
otherwise stated by EKSTRAPOINT.

3.4 Points can be used as payment for products/services offered only by EKSTRAPOINT and, in some cases
by EKSTRAPOINT’s business partners.
3.5 In the case points are used to buy bonus packages with EKSTRAPOINT’s business partners, no deposit is
required. The bonus money comes with a wagering requirement of 35X. Detailed bonus wager terms and
limitations can be found on every business partner’s Website under “Terms”

3.6 Bonus Package Threshold: Each user will have a 25 EUR bonus package threshold. Regardless of whether a user has just signed up on EkstraPoint or has not made any deposits at our Gold Partner Casinos, they will be eligible to purchase bonus packages up to the value of 25 EUR.

1. Bonus Package Limits: Once users have reached the 25 EUR threshold, they can purchase bonus packages equal to double the amount of their deposits made at our Gold Partner Casinos. To provide clarity, we have provided a few examples below:

Additional info:

2. Competition and Rewards: It’s essential to note that this limitation does not affect the competition or other rewards. These will continue to be processed as before. The changes solely apply to purchasing Bonus Packages in the EP shop.

3. Deposit Consideration: The deposit amounts are based on data from the last 3 months. Users who made significant deposits a week or a month ago will still be eligible to purchase bonus packages within the total deposits made in the last 3 months.

4. The user needs to successfully connect the profile of the Gold Partner casino to have the deposits counted for the casino bonus limit

5. No Gold Partner Casino-Specific Ties: The deposit amount is not tied to a specific Gold Partner Casino. Therefore, users can deposit on Jackie Jackpot and use the bonus package for Winners Magic, and vice versa.

6. It can take up to 24h for the deposit data to be received on EkstraPoint, and the bonus package purchase will be allowed once again only when this information is received.

You acknowledge and agree to adhere to these Bonus Package terms and conditions by using our services.

4. PERSONAL INFORMATION

4.1 By enrolling in the EP program (online or otherwise) or use of the membership number, the member
consents to EKSTRAPOINT registering and processing the personal information of members and members
activities and communicating with members according to what is set out in this Section 4. EKSTRAPOINT
will not register or process any sensitive personal information within the EP program.

4.2 EKSTRAPOINT allows the member to connect the EP membership account to the member’s
account of one or more of EKSTRAPOINT’s business partners. The member will need to specifically
request this connection within the EP site. By connecting the accounts, EKSTRAPOINT will start collecting
personal information on members’ activities according to what is set out in this Section 4.

4.3 EKSTRAPOINT registers and processes the following personal information on members and members
activities, collectively the “personal information”: The personal data submitted when applying for EP
membership and/or updating the EP membership account; all details collected by EKSTRAPOINT and
EKSTRAPOINT’s business partners’ purchases, including time of purchase and amounts paid; all details
regarding other purchases or activities entitling the member to earn or use points, including the items
purchased, time for the purchase and amounts paid; demographic data obtained from EKSTRAPOINT’s
business partners and external sources, including, but not limited to, information on home ownership,
members of household and vehicle ownership.

4.4 EKSTRAPOINT may also pool personal information collected by EKSTRAPOINT with personal information
obtained from EKSTRAPOINT’s business partners and external sources.

4.5 The personal information is registered and processed for the following purposes:
(i) to administer the EP membership and points earned and used,
(ii) to manage and carry out orders/offers,
(iii) to analyze customer behavior,
(iv) to evaluate and improve EKSTRAPOINT and EKSTRAPOINT’s business partners’ business,
(v) to update members’ addresses and contact information and cancel/block EP accounts of deceased
members,
(vi) to compile offers and activities alone or together with EKSTRAPOINT’s business partners and
(vii) to provide customer-oriented marketing of EKSTRAPOINT or EKSTRAPOINT’s business partners
products and services by EKSTRAPOINT or EKSTRAPOINT’s business partners.

4.6 EKSTRAPOINT retains all personal information regarding the member for one year after the last
of the member’s earned points expire, or the membership is terminated, whatever occurs first.
Personal information regarding gaming purchases and other purchases will only be processed for the
purposes set out in Section 4.5 (iii)-(vii) for one year from the date it was first collected or subsequently
updated.

4.7 Personal information can be shared with EKSTRAPOINT’s business partners to coordinate
special offers and activities. EKSTRAPOINT’s business partners may then pool the personal information
received from EKSTRAPOINT with its own personal information. The relevant EKSTRAPOINT business
partner is the data controller and legal person responsible for handling that personal information.

4.8 Personal information shared within the EKSTRAPOINT group or with EKSTRAPOINT’s business partners
can be transferred to countries that do not belong to the European Union or the European Economic Area.

4.9 EKSTRAPOINT and EKSTRAPOINT’s business partners may use post, phone (including mobile phones and
SMS), email, social media, and other digital channels to communicate with members. EKSTRAPOINT and
EKSTRAPOINT’s business partners may send promotional communications to members concerning their
respective products and services through the aforementioned means of communication. The member can
at any time decline to receive marketing from EKSTRAPOINT and EKSTRAPOINT’s business partners by using
the links in the relevant digital communication or by contacting EKSTRAPOINT.

4.10 Reward Group ApS (EKSTRAPOINT) is the data controller and legal person responsible for personal
information in accordance with applicable legislation on personal information. The member/legal guardian
is entitled to receive information on the respective member’s personal information processed by
EKSTRAPOINT by contacting EKSTRAPOINT. The member is also entitled to request that EKSTRAPOINT
corrects or deletes incorrect or incomplete information. The member can request that personal
information is not used for direct marketing purposes by contacting EKSTRAPOINT.

 

5. GENERAL

5.1 Except as provided for in any applicable mandatory law, EKSTRAPOINT has no responsibility and shall
not be liable for any cost or other damage incurred by the member except as expressly stated in these
membership terms and conditions. Further, EKSTRAPOINT is not liable for any cost or damage incurred by
anyone other than the member. All services and benefits within the EP program and/or paid with points are
subject to the membership terms and conditions applicable for such services and benefits.

5.2 Occasionally, EP members receive special offers. These can be of limited duration or number, for certain
markets and for specific groups of members. Registration can also be necessary to be able to take
advantage of these offers.

5.3 EKSTRAPOINT reserves the right to change these terms and conditions at any time. The EP program
content, service benefits, rules regarding points and totals, and other information displayed on the EP
website only apply until further notice. EKSTRAPOINT communicates changes to applicable rules as soon as
possible, including rules on earning and using points and consequences for new points, points already
earned, and activities. Information will occur through at least one EP communication channel, mainly
via the EP website. New rules, charts, levels, etc., apply without exceptions from the date set. Members must
keep themselves informed of applicable rules. EKSTRAPOINT will provide information on changes at the
member’s request.

5.4 The member can at any time request termination of the membership.

5.5 EKSTRAPOINT is entitled to terminate or replace the EP program with one month’s notice. If the EP
program is terminated due to legislation, court orders, orders from public authorities, or the like, the EP
the program can be terminated immediately without notice, and earned points will expire immediately without
compensation of any kind.

5.6 If an EKSTRAPOINT business partner is declared bankrupt or is otherwise unable to fulfill its undertakings
towards EKSTRAPOINT or EP members, retroactive claims cannot be made, and EKSTRAPOINT will
determine how and if points for booked but unused trips are transferred back to the members’ EP account.

6. DISPUTES AND APPLICABLE LEGISLATION

6.1 To the extent permissible by local law or regulation, these membership terms and conditions shall be
governed by and construed in accordance with Danish law. EKSTRAPOINT and the member submit, to the
extent permitted by local law or regulation, to the non-exclusive jurisdiction of the district court of
Copenhagen to resolve any dispute arising from these membership terms and conditions.

6.2 Any provision of these membership terms and conditions declared void or unenforceable by any
competent authority or court shall, to the extent of such invalidity or unenforceability, be deemed
severable and shall not affect the other provisions remaining which shall continue unaffected.

6.3 These membership terms and conditions replace all previous versions thereof.

7. USER CONDUCT

7.1 Ekstrapoint is committed to providing a positive and respectful environment for all users and employees. As such, the following conduct will not be tolerated:

7.2 In the event that a user engages in such conduct, Ekstrapoint reserves the right to take immediate action, including but not limited to the deactivation or permanent closure of the user’s account, without prior notice.

7.3 Ekstrapoint prioritizes the safety and well-being of its team, and this policy is strictly enforced.